Mar 04, 2022 - MAXHUB is excited to revamp our warranty and support experience for customers with our new Three (3) Years Hot Swap Warranty. The new warranty means users are fully supported during any service period with a replacement unit, so there is no need to wait for your repaired product to be returned. With our new innovative warranty, we will be able to deliver competitive solutions to any hardware issues you might face, along with multiple benefits.

5 Ways Our New Hot Swap Warranty Will Benefit You

Our new Hot Swap Warranty will:

• Provide you with a hassle-free and worry-free experience by knowing our quick product replacements will minimize any faulty hardware disruptions. Avoid wasting time trying to diagnose the hardware solution and identify the correct resolution.
• Help manage team bandwidth by not having to troubleshoot, identify and repair technical issues revolving around your hardware.
• Save you money and ensure a fixed cost for your budget remains due to not needing to pay for lengthy technical troubleshooting processes or expensive replacement parts.
• Maximize your return on investment among your MAXHUB unified communication products, and enjoy a new level of added value.
• Promise quick and efficient responses. The MAXHUB representatives will contact you within 48h once they receive your hot-swap request.

No More Disruptions With Our 3-Year Hot Swap Warranty

As the Covid pandemic raises new challenges and hybrid work practices continue to increase in popularity, MAXHUB has taken the lead in addressing these needs by offering a support service that understands the newfound need for fast replacement.

As part of the service package, users will be provided with a replacement unit, completely free of charge, for any MAXHUB UC product that requires repair. Product failures can be reported quickly and efficiently through the MAXHUB Support page.

Darren Lin, the General Manager of MAXHUB: "We understand that the corporate world has changed dramatically over the past two years and that adaptability is the key to organizations staying competitive and productive. MAXHUB's outstanding UC solutions are scalable and deliver a best-in-class experience for our customers. Our new competitive warranty ensures that choosing MAXHUB means you will always receive the best possible experience, even if in the unlikely occurrence that your product fails."

With the introduction of our Hot Swap Warranty, customers can benefit from minimized work disruption while continuing to utilize the range of premium unified communication solutions MAXHUB provides, whether working from home or in the office.